CallCloud
CallCloud for insurance agencies

Call the quote lead before the other agencies do.

Internet leads go to more than one agency, and the agent who reaches them first usually writes the policy. CallCloud dials five leads at once, puts your agent on the line before the lead says hello, and calls new web leads the moment they come in.

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CallCloud | Dialing · Internet quote leads

Hot lead · Kevin Brooks

Quote form on your site · 41 seconds ago

Dialing now
Connect Voicemail Skip

Active lines · 4

22 ms answer to rep
  • 1

    Gloria Ramirez

    Auto + home quote · Mesa, AZ

    Listening

    0:02

  • 2

    Derek Owens

    Final expense · Tulsa, OK

    Ringing

    0:07

  • 3

    Priya Nair

    Term life quote · Tampa, FL

    Ringing

    0:07

Calling hours checked in each lead's time zone · Up next: 1,284

22 ms

Answer to agent, median. Measured on live calls.

5 lines

Rung at once for every agent

Under 2%

Of our outbound numbers flagged as spam

LOVED BY:

OneSignalEliseAIReklaimEngineWealthsimple

Speed to lead is the whole game.

A quote lead fills out a form, and the phone calls start. Agencies on a one-line dialer spend most of the day listening to rings and voicemail greetings while the lead picks up for somebody else. CallCloud is built to get your agent to a live person first.

First to the lead

Web leads pushed in by API are dialed right away on their own line. Older leads ring five at a time, so agents spend the day talking instead of waiting.

Only real people

Voicemail greetings and call screeners are dropped before they reach the agent. When the line joins, a person is on the other end, a median 22 milliseconds after the answer.

Numbers leads will answer

CallCloud Shield registers and watches every number. Under 2% of our outbound numbers carry a spam label, so your caller ID shows up as a local number, not Spam Likely.

Dial

Five leads at once. Your agent is already there.

CallCloud rings up to five leads per agent at once. When someone answers, the agent is already in the room, so the lead hears a person instead of silence. The other lines keep ringing until the agent presses Connect, then go back into the queue.

  • Up to 5 lines per agent, or 1 line on the Power Dialer
  • Answered line joins in a median 22 ms
  • Calling hours checked in each lead's time zone

CallCloud | Dialing · Internet quote leads

Hot lead · Kevin Brooks

Quote form on your site · 41 seconds ago

Dialing now
Connect Voicemail Skip

Active lines · 4

22 ms answer to rep
  • 1

    Gloria Ramirez

    Auto + home quote · Mesa, AZ

    Listening

    0:02

  • 2

    Derek Owens

    Final expense · Tulsa, OK

    Ringing

    0:07

  • 3

    Priya Nair

    Term life quote · Tampa, FL

    Ringing

    0:07

Calling hours checked in each lead's time zone · Up next: 1,284

Leads in

New web leads jump the line.

Push leads from your website or quote forms with the hot-lead API. CallCloud cuts one free agent's ringing lines, never a live call, and dials the new lead on its own line with a Hot lead card. Lead vendor lists come in by CSV or straight from your CRM.

  • Hot-lead API for website and form leads
  • CSV upload from any lead vendor, with your own columns
  • Callbacks to your numbers ring the agent in CallCloud

CallCloud | On a call

Answered

0:02
DW

Dana Whitfield

VP of Operations · Northpeak Freight

(312) 555-0148

Last note · Sep 15

Asked us to call back after their Q3 close. Most interested in the Chicago terminal pilot.

Talking points · from HubSpot

  • · Opening two terminals in Q1
  • · Carrier onboarding takes 9 days
  • · Ask for 20 min with her IT lead

AI pre-call brief

Chicago regional LTL carrier, about 420 employees. Recent job posts point to a Q4 TMS migration and 14 open dispatcher roles.

Log

Every dial in your CRM. Every time.

Tag the outcome and hang up straight into the next call. Every dial writes back, including no answers and bad numbers, so your follow-up lists match what actually happened. GoHighLevel connects per sub-account.

  • GoHighLevel, HubSpot, Salesforce, Pipedrive, Close and more
  • Dispositions that map to your pipeline stages
  • Recordings, transcripts and AI summaries on every connect

CallCloud | Wrap-up

Note

Booked Tue 10:00 CT with Dana and Sam (IT lead). Send the Chicago one-pager first.

Outcome

Syncs to HubSpot
Meeting BookedInterestedCall BackLeft Message

Or disposition

VM LeftBusyBad Number
Hang up + keep dialing Hang up + stop

Numbers

Local numbers that stay clean.

Every seat comes with a local number. Add more, group them by campaign, and let CallCloud Shield register them with the carrier analytics companies, rest the tired ones and pull any that start getting labelled.

  • A local number with every seat
  • Registration and disputes handled by our team
  • Numbers rested or pulled automatically when they slip

CallCloud | Numbers

Caller ID pool

Rotation on · switch after 3 tries

Carrier registered

  • (415) 555-0132

    San Francisco · 41 of 75 dials today

    Active

  • (415) 555-0188

    San Francisco · 75 of 75 dials today

    Resting

  • (312) 555-0148

    Chicago · 22 of 75 dials today

    Active

A number the carriers start refusing is pulled from rotation on its own. Daily caps keep volume flat across the pool.

Coach

Hear every agent, live.

Owners and managers see what every agent is doing, listen the moment a call connects and jump in when it counts. Every call is recorded, summarized and scored, so new agents ramp on real calls.

  • Live status for every agent
  • Listen and barge on any live call
  • A call score on every connect

CallCloud | Live monitor

Live monitor

6 of 6 online · updates live

  • JL

    Jordan Lee

    Q4 Ops Leaders: Enterprise

    Dialing
  • PS

    Priya Shah

    Michael Hunter · Oakhollow Property

    On a call Listen
  • MB

    Marcus Bell

    Q4 Ops Leaders: Central

    Dialing
  • ER

    Elena Ruiz

    Daniel Burns · Northpeak Freight

    On a call Listen

Online · listening to Priya

BargeWhisper

[ 06 ] // Built for agencies

What insurance teams use most.

Hot leads

Web quote requests pushed in by API get dialed right away on their own line, ahead of the rest of the list.

Hot leads

  • Quote form submitted0:00
  • Free agent foundLines cut
  • Lead dialed aloneRinging

[ 07 ] // Compare

A one-line dialer vs CallCloud.

One-line dialer
CallCloud
Leads per dial
One at a time
Up to five at once
A new web lead
Waits in the list
Dialed right away on its own line
Voicemail greetings
The agent listens and hangs up
Dropped before the agent hears them
What the lead hears first
Often a pause, then an agent
An agent, before hello
Commitment
Often annual, with setup fees
Month to month, one seat is fine

Need something no dialer has? Team dialing was built for an insurance agency the same day they asked.

See our custom builds

[ 08 ] // FAQ

Questions, answered.

Is CallCloud built for insurance agencies?+

CallCloud is a parallel dialer for any team that lives on the phone, and insurance agencies are among the teams we build for most. Team dialing, where two or more agents share one list and answers go to whoever is free, was built for an insurance agency and is now switched on for a second one.

How fast can we call a new web lead?+

As fast as your form can send it. With the hot-lead API your website or lead form pushes the lead to CallCloud, one free agent's ringing lines are cut (never a live call) and the lead is dialed on its own line with a Hot lead card on screen. If nobody is dialing, it jumps to the front of the queue and the admin gets a heads-up.

Can we use leads from our lead vendors?+

Yes. Upload a CSV from any vendor, import contacts from your CRM, or push leads in by API. Map the columns you care about, like line of business or quote date, and filter your lists by them.

Does it work with GoHighLevel?+

Yes. GoHighLevel connects natively, per sub-account. Calls log to the contact with disposition, outcome and duration, and contacts sync in by tag. HubSpot, Salesforce, Pipedrive, Close and the rest of our integrations work the same way.

Can two agents work the same list?+

Yes, with team dialing. It was built for an insurance agency: agents share one campaign, answers go round robin to whoever has waited longest, and dialing only stops once every agent is on a call. We switch it on for agency teams that ask, so text the founder or book a demo.

What about calling hours and Do Not Call?+

Calling hours are enforced in each lead's local time zone and Do Not Call handling is built in. TCPA, consent and recording-consent responsibility stays with your agency, the same as with every dialer, so call the leads you have permission to call.

Will our numbers get flagged as spam?+

CallCloud Shield registers your numbers with the carrier analytics companies, watches every number while you dial and rests or pulls any that start getting labelled. Under 2% of our outbound numbers carry a spam label, and our team files the disputes for you.

What does it cost?+

The Parallel Dialer is $125 per agent per month and the single-line Power Dialer is $60. Both are month to month with unlimited US and Canada calling, a local number for every seat, recordings and AI notes included. See the pricing page for the full breakdown.

[ 09 ] // Start dialing

The zero lag parallel dialer.

Dial up to five prospects at once and connect the instant someone picks up.

Start dialing Book a Demo